{"id":170401,"date":"2024-03-03T02:21:46","date_gmt":"2024-03-03T02:21:46","guid":{"rendered":"https:\/\/www.nationalsportsid.com\/?post_type=kb&#038;p=170401"},"modified":"2025-03-05T03:37:24","modified_gmt":"2025-03-05T03:37:24","slug":"how-directors-refund-registration","status":"publish","type":"kb","link":"https:\/\/www.nationalsportsid.com\/kb\/how-directors-refund-registration\/","title":{"rendered":"How a Director Issues a Refund for Registration"},"content":{"rendered":"<section class=\"l-section wpb_row height_small\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row type_default valign_top\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column \">\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>NSID provides a comprehensive admin interface designed specifically for tournament and league directors. This portal empowers directors with the capability to directly refund payments to customers&#8217; original payment methods swiftly and efficiently. Below, you&#8217;ll find a step-by-step guide detailing how a tournament or league director can seamlessly issue a refund to a customer:<\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-size: 12pt;\"><strong>INSTRUCTIONS:<\/strong><\/span><\/p>\n<p><strong>1. On your tournament or league page click &#8220;Director Admin&#8221;.<\/strong><br \/>\n<strong>2. Navigate to &#8220;Order Information&#8221; and then select &#8220;Orders.&#8221;<\/strong><br \/>\n<strong>3. Use the search bar to locate the order by entering the customer&#8217;s name.<\/strong><br \/>\n<strong>4. To access the order details, click on the eye icon.<\/strong><br \/>\n<strong>5. Select &#8220;Edit&#8221; to make changes to the order.<\/strong><br \/>\n<strong>6. Choose &#8220;Refund&#8221; to initiate the refund process.<\/strong><br \/>\n<strong>7. Specify the refund amount and click on &#8220;Refund to Card&#8221; to complete the process.<\/strong><\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t<div class=\"wpb_text_column \">\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><span style=\"font-size: 12pt;\"><strong>IMPORTANT<\/strong><\/span><\/p>\n<p>Refunds typically require approximately 5-10 days to be processed and appear on the customer&#8217;s credit card statement. This timeframe allows for the banking institutions to process the transaction and update the account accordingly. We appreciate your patience during this period and assure you that we are committed to ensuring a smooth and timely refund process.<\/p>\n<p>&nbsp;<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t<div class=\"wpb_text_column \">\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><a ref=\"magnificPopup\" href=\"https:\/\/nsid-prod-wp.s3.us-east-2.amazonaws.com\/wp-content\/uploads\/0%20-%20Director%20Admin.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-170403\" src=\"https:\/\/nsid-prod-wp.s3.us-east-2.amazonaws.com\/wp-content\/uploads\/0%20-%20Director%20Admin.jpg\" alt=\"\" width=\"595\" height=\"375\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p><a ref=\"magnificPopup\" href=\"https:\/\/nsid-prod-wp.s3.us-east-2.amazonaws.com\/wp-content\/uploads\/5%20-%20Order%20Info.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-170403\" src=\"https:\/\/nsid-prod-wp.s3.us-east-2.amazonaws.com\/wp-content\/uploads\/5%20-%20Order%20Info.jpg\" alt=\"\" width=\"595\" height=\"375\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p><a ref=\"magnificPopup\" href=\"https:\/\/nsid-prod-wp.s3.us-east-2.amazonaws.com\/wp-content\/uploads\/2%20-%20Search%20Orders-2.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-170404\" src=\"https:\/\/nsid-prod-wp.s3.us-east-2.amazonaws.com\/wp-content\/uploads\/2%20-%20Search%20Orders-2.jpg\" alt=\"\" width=\"595\" height=\"375\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p><a ref=\"magnificPopup\" href=\"https:\/\/nsid-prod-wp.s3.us-east-2.amazonaws.com\/wp-content\/uploads\/2a%20-%20Edit%20order.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-170405\" src=\"https:\/\/nsid-prod-wp.s3.us-east-2.amazonaws.com\/wp-content\/uploads\/2a%20-%20Edit%20order.jpg\" alt=\"\" width=\"595\" height=\"375\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p><a ref=\"magnificPopup\" href=\"https:\/\/nsid-prod-wp.s3.us-east-2.amazonaws.com\/wp-content\/uploads\/4%20-%20Refund%20Button.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-170406\" src=\"https:\/\/nsid-prod-wp.s3.us-east-2.amazonaws.com\/wp-content\/uploads\/4%20-%20Refund%20Button.jpg\" alt=\"\" width=\"595\" height=\"375\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p><a ref=\"magnificPopup\" href=\"https:\/\/nsid-prod-wp.s3.us-east-2.amazonaws.com\/wp-content\/uploads\/5%20-%20Enter%20REfund%20amount.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-170407\" src=\"https:\/\/nsid-prod-wp.s3.us-east-2.amazonaws.com\/wp-content\/uploads\/5%20-%20Enter%20REfund%20amount.jpg\" alt=\"\" width=\"595\" height=\"375\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"NSID provides a comprehensive admin interface designed specifically for tournament and league directors. This portal empowers directors with the capability to directly refund payments to customers' original payment methods swiftly...","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"kbtopic":[1607],"kbtag":[],"class_list":["post-170401","kb","type-kb","status-publish","hentry","kbtopic-registration-tournament-league"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How a Director Issues a Refund for Registration - National Sports ID<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.nationalsportsid.com\/kb\/how-directors-refund-registration\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How a Director Issues a Refund for Registration - 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